Terms of service

PRINTWRX Terms & Conditions

Welcome to PRINTWRX. By placing an order with us, you agree to the following Terms & Conditions. Please review them carefully, as they outline your rights and responsibilities when using our printing services.

 

1. Orders & Payment

All orders must be paid in full before production begins.

Payments are accepted via credit/debit card, PayPal, or other approved methods.

Orders will not move into production until artwork is approved and payment is received.

 

2. Artwork & File Submission

Customers are responsible for ensuring all files are print-ready, including proper size, resolution, color mode, and bleeds.

PRINTWRX is not liable for errors in customer-supplied files (e.g., typos, low image quality, or incorrect formatting).

If requested, PRINTWRX may provide file preparation or design services for an additional fee.

 

3. Proofs & Approval

Digital proofs will be provided for customer approval before production begins.

Customers must carefully review proofs for accuracy in text, layout, colors, and design.

PRINTWRX is not responsible for errors approved by the customer.

 

4. Production & Turnaround Times

Standard production times are 2–5 business days, unless otherwise noted.

Specialty, bulk, or custom orders may require additional time.

Production timelines begin after artwork approval and payment confirmation.

 

5. Shipping & Delivery

PRINTWRX ships via carriers such as UPS, FedEx, and USPS.

Shipping costs and estimated delivery times are calculated at checkout.

Customers are responsible for providing accurate shipping information.

PRINTWRX is not liable for delivery delays caused by carriers, weather, customs, or events beyond our control.

Full details are outlined in our Shipping Policy.

 

6. Returns, Refunds & Reprints

Due to the custom nature of our products, orders are non-returnable once production has begun.

Reprints or refunds are only offered in cases of:

Clear production defects

Shipping damage (reported within 7 days)

Incorrect order fulfillment

Full details are outlined in our Returns & Refund Policy.

 

7. Intellectual Property

Customers represent and warrant that they have the rights to use any images, logos, or content submitted for printing.

PRINTWRX is not responsible for copyright or trademark violations arising from customer-provided content.

All designs, templates, and content created by PRINTWRX remain the intellectual property of PRINTWRX unless otherwise agreed in writing.

 

8. Limitation of Liability

PRINTWRX’s liability is limited to the value of the order placed.

We are not responsible for indirect, incidental, or consequential damages, including lost profits or business opportunities, resulting from delays, errors, or defective products.

 

9. Privacy & Data Security

Customer information is collected solely for the purpose of processing orders and providing services.

We do not sell or share customer data with third parties, except as required to fulfill orders (e.g., with shipping carriers).

 

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of [Your State/Province], without regard to conflict of law principles.